Bylaws create safe, clean and vibrant communities throughout the City of Burlington. We offer a number of bylaw related services, municipal law, licensing, animal control and parking enforcement. City enforcement officers help to support and educate those who need help.
Report a bylaw concern
If you see someone violating a City bylaw, there are a number of options for reporting:
- For parking violations, contact the City of Burlington by phone at 905-335-7777 or by email.
- For an animal-related concerns or violations, contact Animal Control by phone at 905-335-7777 or by email.
- To report a concern about site alteration or if you are experiencing flooding due to your neighbour's site alteration, contact the City of Burlington by phone at 905-335-7777 or by email.
For all other bylaws, you can report to By-Law Enforcement by phone at 905-335-7731 or by email.
Please include your name, address and telephone number in your email or voice message. Any information provided is confidential and will not be shared.
Bylaw enforcement for private property
Bylaw enforcement officers from the Bylaw Compliance Department respond to service requests, inquiries and complaints on private property. This can include these types of service requests and inquiries.
Business licensing |
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Our Business Licensing Bylaw (Consolidated By-law 042-2008) regulates the operation of:
Learn how to apply for a business licence. |
Lot maintenance |
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Our Lot Maintenance Bylaw (By-law 049-2022) regulates:
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Noise and nuisances |
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Our Noise and Nuisance Control Bylaw (Consolidated By-law 019-2003) regulates noise and nuisances including:
Apply for a Noise Exemption Permit The application process requires that the applicant send a notification to all residents within 150 meters of the location of the event/project. Applicants for a noise exemption permit must consult with By-law Enforcement staff prior to sending out this notification using the Notification Map Tool. Completed applications must be submitted at least 14 days prior to the event date. If information and documents submitted are insufficient and require additional information, it may impact our ability to process the application in a timely manner. |
Property standards |
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Our Property Standards Bylaw (By-law 028-2009) sets rules around property ownership and operation, including:
Learn more about how property standards ensure that residential buildings are properly maintained and safe. |
Signage |
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Our Sign Bylaw (By-law 034-2007) regulates sign usage and placement, including:
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Swimming pools |
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Our Pool Bylaw (By-law 074-2005) addresses pool issues, including:
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Zoning |
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Our Zoning Bylaw regulates building zoning, including:
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Parking enforcement on city property
Our bylaw officers address parking violations throughout the city. To report a parking violation or inquire about the parking bylaw, please contact the City of Burlington by phone at 905-335-7777 or by email.
Learn more about parking in Burlington, including parking enforcement and exemptions.
Grading, drainage and site alteration
If you are experiencing flooding due to your neighbour's site alteration, or would like to report a site alteration concern, contact the City of Burlington by phone at 905-335-7777 or by email.
Our Site Alteration Bylaw (By-law 064-2014) prevent property owners from making changes to their property that could negatively affect their property or their neighbour's. Any change to your lot's grading could affect the draining of your property and your neighbour's property. Carefully considering how a change may affect drainage is important for avoiding flooding problems.
Animal control
For an animal-related concern, please contact Animal Control by phone at 905-335-7777.
Our enforcement officers from the Burlington Animal Shelter handle all bylaw concerns regarding animals. They often address issues related to barking dogs, off leash dogs, missing dogs and dog licensing.