Property Information Request

The City of Burlington offers a Property Information Request (PIR) service. A PIR is often a requirement before a property transfer can take place and are typically requested as a result of a possible sale or refinancing of a building or property.

Starting Aug. 1, 2025, the City is making it easier to deal with active building permits or Orders to Comply that may show up in a Property Information Request.

New, Easier Process for Handling Property Information Requests – Summer 2025

If you're planning to buy a home or property, it’s a good idea to submit a Property Information Request from the City. Property reports provide important details about a specific property, including:

Active building permits
Active violations or work orders
The property's zoning designation

For example, if you're purchasing a home, a Property Information Request can tell you whether there are any unfinished renovations that still need final inspections. It helps buyers avoid unexpected issues after taking ownership.

What’s changing:

You no longer need to apply or pay for a special inspection.
If an active permit is found, City staff will now contact the property owner directly to explain what’s needed to close it.
This change removes extra steps and speeds up the process for everyone.

These improvements are part of our ongoing effort to provide better service, reduce delays, and make things easier for residents. We’re committed to helping you get the information you need - quickly and clearly.

Submit a Property Information Request (PIR)

You can submit a Property Information Request (PIR) online.

Submit a Property Information Request (PIR) online

Services and fees

See the different types of requests you can make with different departments, their costs, and how long it takes to receive them. There is an additional administrative fee of $11.84 for each request. HST is already included and ONLY applicable to those items marked by *.

Finance department

View the requests you can make through the Finance department.


Type of request	Turnaround time	Cost
Tax Certificate	3 business days	$75
Invoice Verification/Weed Control Act	3 business days	$25
Development Charge Payment Verification	3 business days	$25

Building department

View the requests you can make through the Building department.

Property Report - includes active permits, work orders or violations
Revised property report - to be requested if a previous property report has been updated.


Type of request	Turnaround time	Cost
Property Report: Regular Service	10 business days	$107.50
Property Report: Express Service	5 business days	$197.08
Property Report: Additional Units	N/A	$5.74 per additional unit
Revised Property Report: Regular Service	10 business days	$53.75
Revised Property Report: Express Service	5 business days	$77.64

Planning department

View the requests you can make through the Planning department.

Zoning verification letter - includes zoning and permitted uses for the property. (May be required to submit additional information).
Survey compliance - to verify building/structure location on property. (Survey required).


Type of request	Turnaround time	Cost
Zoning Verification Letter: Regular Service	10 business days	$660
Zoning Verification Letter: Express Service	5 business days	$965
Survey Compliance: Regular Service	10 business days	$965
Survey Compliance: Express Service	5 business days	$1,440
Zoning Verification for Legal Non-Conforming Use	10 business days	$965

Fire department

View the requests you can make through the Fire department.


Type of request	Turnaround time	Cost
Outstanding Work Orders and Violations	5 business days	$127.18*
Fire inspection of a building one to six storeys	2 weeks notice must be provided for fire inspections	$525.56*
Fire inspection of a building seven to 15 storeys	2 weeks notice must be provided for fire inspections	$748.25*
Fire inspection of a building 16 or more storeys	2 weeks notice must be provided for fire inspections	$1,073.55*

Engineering Services department

View the requests you can make through the Capital Works department.


Type of request	Turnaround time	Cost
Local Improvement Verification	Up to 30 business days	$40.61
Capital Works Status	Up to 30 business days	$105.83
Reserve Verification	Up to 30 business days	$105.83
Road Allowance (deemed and existing) status	Up to 30 business days	$105.83
Road/portion thereof assumed as public highway	Up to 30 business days	$105.83
Storm sewer services/connection	Up to 30 business days	$105.83

The last five items above can be combined for $158.73.

Legal department

View the requests you can make through the Legal department.


Type of request	Turnaround time	Cost
Agreement Compliance/Subdivision Assumption	10 business days	$150
Cemetery Verification	N/A	$100

Property taxes and assessments

Find additional information on property taxes and property assessments when submitting your PIR.