As part of ourĀ Integrated Mobility Plan, weāre looking at new ways to get around. E-scooters are one mode of active transportation that may offer a sustainable option for the community.Ā
Centennial Trail E-Scooter Pilot
Take a fun, convenient ride along Centennial Trail with our e-scooter rental program. As part of a two-year pilot running until 2027, you can hop on an e-scooter anytime - available 24/7 - between Brant Street, the Elgin Promenade and Burloak Drive.
Personal and rented e-scooters using the SCOOTY app are allowed on Centennial Trail between Brant Street, the Elgin Promenade and Burloak Drive.
No e-scooters, including personal e-scooters, are allowed on any other pathway, trail, sidewalk or public road in the City of Burlington.
You must be at least 16 years old to ride an e-scooter and should wear a helmet.
Rules
E-scooters are regulated in Ontario by Ontario Regulation 389/19 under the Highway Traffic Act.
As a rider, you must:
- Be 16 years of age or above to ride.
- Riders between the age of 16 and 18 are legally required to wear a properly sized and fitted helmet.
- Ride only on Centennial Trail and not on sidewalks.
- Ride solo. One rider per vehicle only. No double riding or joyriding.
- Not ride under the influence of alcohol or drugs.
- Ride safely and courteously. Pay attention. No distracted riding. Always keep both hands on the handlebars.
- Give way to walking pedestrians and cyclists by slowing or stopping, as necessary, and carefully share the trail with other users.
How to rent and ride an e-scooter
Ready to ride? Renting a SCOOTY e-scooter is quick, easy, and a great way to explore Centennial Trail - hereās how to get started!
If you have any issues renting or operating the e-scooter, please contact SCOOTY directly.
1. Download the SCOOTY app
In the SCOOTY app, find an e-scooter. Use the map to find the closest parking zone.
2. Scan the QR code
3. Start your ride
Put your helmet on and push the e-scooter forward to flick the kickstand back.
Kick back to push yourself/the e-scooter forward, then press/release the hand throttle to speed up/slow down. Use the brakes to slow down or stop.
4. Find parking
5. Park your scooter
6. End your ride
Riding Zones
Maximum speeds along Centennial Trail are shown on the SCOOTY app and the e-scooter will not exceed these maximums. In addition, the e-scooter will stop outside of the service zone.
Centennial E-Scooter Pilot Frequently Asked Questions (FAQs)
Why is the City of Burlington piloting e-scooters?
Electric kick-scooters, or e-scooters, are electrically-powered two-wheeled vehicles. E-scooters have a standing platform between the front and rear wheels, a steering handlebar, hand brake(s), lights, a bell and a kick-stand.
Are e-scooters legal in Ontario?
The Ontario Government'sĀ pilot project,Ā authorizes municipalities like Burlington to permit the operation of e-scooters, subject toĀ provincial requirements set out underĀ O. Reg. 389/19: Pilot Project - Electric Kick-Scooters.
How did the City of Burlington hire a vendor for the e-scooter project?
We invited e-scooter vendors to respond to our RFP (Request for Proposals), which outlined the criteria the vendor was required to meet. SCOOTY was selected to manage the pilot program by renting e-scooters along Centennial Trail. Their e-scooters are shared-use, connected scooters. Each e-scooter includes an Internet of Things (IOT) unit and GPS (Global Positioning System).
This means each e-scooter can be:
- Tracked and monitored.
- Remotely speed controlled.
- Geotracked and geofenced remotely.
These features make sure these e-scooters stay on Centennial Trail, operate below maximum speeds and are used safely.
Can I ride my own personal e-scooter?
Yes. Personal e-scooters are allowed only on parts of Centennial Trail. Personal and rented e-scooters rented using the SCOOTY app are only allowed on Centennial Trail between Brant Street, the Elgin Promenade and Burloak Drive.
No e-scooters, including personal e-scooters, are allowed on any other pathway, trail, sidewalk or public road in the City of Burlington.
You must be at least 16 years old to ride an e-scooter.
Can I ride an e-scooter on the sidewalk?
No. You may not ride an e-scooter on any sidewalks. An e-scooter rented using the SCOOTY app must be dismounted and walked at street crossings.
How much does it cost to rent an e-scooter?
Rental fees are:
- Unlock fee: $1.15.
- Ride fee: $0.35/minute.
- Reservation fee: $2. This is optional if you would like to reserve an e-scooter ahead of time.
- Rates above are exclusive of HST.
Where can I pick up a rental e-scooter?
When you login into the SCOOTY app, open the map and look for one of the parking zones along Centennial Trail. There are also signs along Centennial Trail to help you find your way to the closest e-scooter parking zone.
Do I have to drop off my e-scooter at a specific location?
Yes. Drop off your rented e-scooter at one of the designated parking zones along Centennial Trail and end your ride.
Your e-scooterās meter will keep running and charging you until the e-scooter is returned to a parking zone and parked. Once youāve properly parked the rental e-scooter, you can end your trip and the meter will stop.
How will you keep other trail users safe?
Centennial Trail is a shared pathway and all users must be courteous to others using the trail. Pedestrians and those using wheelchairs and mobility scooters have priority.
E-scooter riders must follow the provincial regulations set out under O. Reg. 389/19: Pilot Project - Electric Kick-Scooters.
You must ride and park safely and courteously, sharing Centennial Trail with all users.
As a rider, you must:
- Be 16 years of age or above to ride.
- Wear a properly sized and fitted helmet.
- Stay in the service area: Centennial Trail between Brant Street and Burloak Drive. The rental e-scooters cannot leave the service area. Personal e-scooters are not allowed on any City streets, roads, sidewalks or other paths. All e-scooters are only permitted to be ridden on parts of Centennial Trail.
- Start and end your ride at a mandatory designated parking zone. Check the map in the SCOOTY app.
- Ride solo. One rider per vehicle only. No double riding or joy-riding.
- Ride safely and courteously. Pay attention. No distracted riding. Keep both hands on the handlebars at all times.
- Give way to walking pedestrians and carefully share the trail with other users.
- Not ride on sidewalks.
- Not ride under the influence.
Please remember that walkers and those using wheelchairs and mobility scooters have priority.
E-scooter riders must follow the City of Burlingtonās Rules & Regulations. You must ride and park safely and courteously, sharing the Centennial Trail with all users.
What if I see an e-scooter that has been left somewhere other than one of the parking zones?
Each e-scooter has a Vehicle Identification Number near the front wheel on a yellow sticker. You can report improperly parked e-scooters to SCOOTY.
Who can I share my feedback with about the e-scooter pilot?
Please share your feedback with the City via email or call 905-335-7777.
What does this pilot cost taxpayers?
There is no cost to the City for the e-scooters. SCOOTY is responsible for providing the fleet of e-scooters, operations and advertising during the pilot.
How can I report unsafe e-scooter use?
Please report unsafe e-scooter use by reporting a Traffic Concern to Halton Regional Police Services.